Ebayról rendeltem, majd kaptam egy ilyen emailt. Mit tegyek?

Másfél hónapja rendeltem 15 ezer forint értékben, megkellett volna érkeznie 2 hete kb. Most kaptam egy ilyen emailt:

"The carrier designated by the Global Shipping Program to deliver your order of eBay item *termék neve* is having trouble delivering your order. This was likely caused by an incorrect, incomplete or unrecognized address and/ or phone number. The delivery address you provided is *címem* and the phone number is *számom*. Please click on the link below to update or confirm your address and/or phone number with Pitney Bowes and request redelivery.

Verify delivery address

Please note any change to your delivery address you provide is for redelivery of this order only and will not be stored in your eBay profile. The carrier will not attempt redelivery if the address you provide is in a different country, a P.O. Box or a Packstation. The carrier will hold your item for 14 days while it waits for you to provide an updated address and/ or phone number(1). Please note that in some cases the carrier may not be able to redeliver your order(2). You may qualify for a refund under the eBay Money Back Guarantee. Reshipment takes 21 to 30 days. Unfortunately, redelivery requests, shipping updates, and tracking information, will not be available in My eBay.

Ez mit jelent pontosan? 14 napig hol őrzik meg? Érte tudok most bárhova menni, vagy mit tegyek? 1 hét múlva lesz a születésnap amire adnám, nagyon S.o.S. lenne :(