A paypall nem enged levenni pénzt a számlámról valamiért. Hiába küldöm el az adataimat akkor sem enged levenni egy forintot sem. Mi lehet az oka?

Ezt az üzenetet kapom és nem értem hogy miért mikor minden dokumentumot elküldtem már nekik amit kérnek.

Dear István Márkus,

Thank you for responding to our requests to further verify your customer information. As we cannot lift the EU-Receiving Limit on your PayPal account until all requirements have been met, we would appreciate your help with completing the steps below, so that we can review your account further.

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Proof of Address:

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I regret to advise you that the proof of address you have supplied cannot be accepted, as the document must clearly show that it was issued within the last 12 months. Please provide us with a recent proof of address.

What is a valid proof of address?

We accept:

- Utility bills (phone and broadband services, health insurance, gas, water, electricity or the like),

- Bank or credit card statements.

- a copy of your printed payslip

We do not accept:

- Invoices

- Partial Documents

Note: The document must show your full name and address as registered on the PayPal account. If the document only shows initials, a proof of identity is needed as well. The document cannot be older than 12 months and needs to be fully visible.

Once you've completed these steps and provided any additional information we may need, your case will be reviewed by one of our Account Specialists. We'll send you an email with the outcome of the review.

If you can't complete these steps, click 'Contact Us' at the bottom of any PayPal page to get more information or to contact Customer Service.

We appreciate your business and thank you for your patience and cooperation.