Mit jelent ez az email? (Angol)

Ezt az emailt azért kaptam mert rendeltem egy oldalról, (sportsdirect.com) és a rendelt dolgok közt volt olyan amit nem küldenek Magyarországra, de a pézt előre levonták. Írtam emailt, hogy kapom meg a pénzem stb... és ez jött válasznak:

Primary

RE: order - CAS-2207922-P2G2R1

I

Inbox - SportsDirect Customer Services

to me

17 hours agoDetails

Dear Sir/Madam,

Thank you for your email.

As with the majority of online retailers, once your have entered your payment details your bank will place an authorisation against that full order amount in your account. This will show as a pending amount on your statement, but will not actually be taken by us.

We have only charged you for the items we dispatched. Your invoice will reflect this and confirm how much you have been charged.

Any outstanding authorisations will automatically be cleared by your bank after a number of working days. How long this process takes is down to the bank itself.

Kind Regards,

Peter

Customer Services