Ezt az üzenetet kaptam a szallastol, amikor a foglalási osszeg visszatérítést lemondását vagy módosítását kertem?

Segítenének lefordítani? A szallast a bookingon foglaltam, elvileg nem lemobdhato, az első éjszakát fizettem ki.

Nem vagyok benne biztos, hogy pontosan értem.

We inform you that due to the exceptional situation caused by COV-19, we DO NOT proceed to make returns on non-REFUNDABLE reservations.

We will keep the amount paid, as a payment on account for future reservations ( no expiration date ) that you decide to make with us when the situation improves.

These conditions require the official CANCELLATION of your reservation for as soon as possible

Without the official cancellation of your reservation, we will not keep this amount as an on-account delivery.

Remember to keep your booking locator.

Any questions you can contact booking agency customer service.

But we need it to be officially canceled simply because of reserve management issues.

Keep your current reservation number and when they decide the exact dates a reservation confirmation will be sent to you with amounts to be paid or paid according to new dates

Koszonom